Login Assistance

Wrong organization code, username, or password

Passwords are case sensitive.

Cannot log in from your current location of xxx.xxx.xxx.xxx

You must have remote user access. Contact your Security Administrator.

Your login is suspended

Your account is inactive. Contact your Security Administrator.
Maximum number of login attempts for this IP Address is exceeded. Try again later or contact your Security Administrator.

Note: PointClickCare does not reset passwords or activate users.
For other login assistance, please contact Customer Support at support@pointclickcare.com or by phone at 1-877-722-2431.